Contact Us

We’d love to hear from you!

Whether you’re planning your first visit, thinking of booking a private gathering, or simply curious to learn more, we’re here to help. Fill out the form below and our team will get back to you within 24 hours.

Or, give us a call at 778-622-4698

 
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Hours of operation

Open Daily: 7:00AM – 9:00PM
Seasonal: October – April

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Gather with us

The Marina on Lakeside Resort
21 Lakeshore Drive W., Penticton, BC

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A water bottle, towel, and flip-flops on a wooden dock by the water, with a single post in the background.

Before your visit

  • All bookings can be made online through our online booking page. You’ll receive a confirmation email with everything you need before your session.

  • A self-guided experience moving through heat, cold, and rest. Our sessions are all 70 minutes long, and can be filled with up to 8 people. Shelter is a quiet, mindful space and we encourage you to connect with phone-free conversations, low tones and an open heart.

  • A swimsuit, 2 towels water bottle, and easy slip-on shoes. We’ll provide refreshments and a restorative sanctuary to slow down, connect, and soak in the calm of the lake.

Read full faqs →

Flow with us on socials

@sheltersauna

Your guide to the hot & cold cycle. New to contrast therapy? Here’s the timing that works: 🔥Heat: 10-15 minutes. Stay in the sauna until you feel deeply heated. Your muscles should be loose, you’re sweating, and you’re ready
The gift they’ll actually use! ✨ Give your loved ones an experience where they can unplug. Floating sauna gift cards are available, and make the perfect stocking stuffer if we do say so ourselves. They’re perfect for anyone who deser
First time visiting Shelter? Here’s what to expect. 👀 We’re located at The Marina at The Lakeside Resort and Conference Center (21 Lakeshore Drive West, Penticton). When you arrive, park at the resort and make your way through the reso
Thank you. 🙏🙏🙏 Yesterday was AMAZING! The support, the energy, the excitement, everything. Meeting so many of you on opening day, watching you experience Shelter for the first time... this is EXACTLY what we built this for. Wellness is better w

IMMERSE

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IMMERSE • PLUNGE • RESTORE •